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Warranty
The Sage Lifetime Warranty
Every new Sage rod, blank, 3000 & 2500 series reel is
covered by our lifetime, original owner warranty.
This warranty is limited to repair and replacement of the
rod, blank or reel and does not cover direct, indirect,
consequential, incidental or any other type of damage
resulting from the use of the product. This warranty does
not cover fire, theft, loss, intentional breakage,
modification or customization of the finished rod, or
damage during the assembly of a blank into a finished rod.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state.
Sage reserves the right to determine whether to repair or
replace any Sage Product covered by this warranty and the
right to replace any discontinued models with comparable
models when necessary. Colors and components may vary
between original and replacement parts.
The lifetime, original owner warranty applies to rods with
a serial # beginning with the letter "M" and higher. Rods
with serial #'s beginning with the letters "A - L"
(generally manufactured prior to 1995); have an original
owner lifetime guarantee against any defect in materials
or workmanship. Any of these series of rods that fail due
to misuse, negligence or normal wear-and-tear will be
repaired or replaced at a reasonable cost. The serial #
may be found on the rod directly opposite the Sage logo.
For all return shipments within the U.S., the original
owner will be responsible for a $50 fee for each repaired
item to cover return shipping, insurance and processing.
International customers will be charged actual shipping
and insurance costs, and will be responsible for all
related customs and duty charges.
In order to have a product serviced:
Please send it to the address below.
If you choose to send the Sage Product directly to us,
please send the entire Product, freight pre-paid, and
insured for its full value. Be sure to include all broken
parts or pieces. Package the Product either in its
original packaging, or in packaging affording an equal
degree of protection as the original packaging.
Include a note with your name, shipping address, phone #
and e-mail address (if available), as well as a brief
explanation of the nature of the problem.
For return shipments within the U.S., also include a check
for $50, or a Visa, Master Card or American Express credit
card # with the name that appears on the card, and the
expiration date.
Questions? Contact Sage Repairs:
(888) 848-7243
repair@sageflyfish.com
Get the Product Service Form
here
- You'll need Adobe Acrobat 5.0 to read/print the form.
Sage Manufacturing
8500 Northeast Day Road
Bainbridge Island, WA 98110
USA
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© All Rights Reserved. Shoff Tackle
Co. All graphics water-marked.
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